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Independent BICS support

Terms & Conditions

The basis of our commercial service.

Version 1.0, 23 September 2026.

Terms and conditions

These terms govern our fixed-fee BICS application support service. Version 1.0, 23 September 2026.

1. Who we are

Manufacturing Relief is a trading name of JMS SaaS Ltd, a company registered in England and Wales (company number 17212760), registered office 71-75 Shelton Street, Covent Garden, London WC2H 9JQ. Contact: applications@manufacturingrelief.co.uk. We are an independent commercial service. We are not affiliated with, endorsed by, or acting for the UK Government or the Department for Business and Trade.

2. What we provide

For the fee in clause 4 we provide application support for one British Industrial Competitiveness Scheme (BICS) application, for one legal entity, covering the manufacturing sites included in that application:

We do not provide, and the fee does not include: the Government's eligibility decision; liaison with your electricity supplier to apply an exemption to your bills; the annual declaration or the year-two eligibility review; metering, sub-metering or engineering work; legal, tax or accountancy advice.

3. What you are responsible for

You are responsible for the accuracy and completeness of everything you give us, and for the application itself. Under the scheme rules the business remains responsible for its application, the evidence submitted and the consequences of false or misleading information. Where a third party submits an application, a Companies House-registered officer must confirm that person is authorised to act. You must give us the information and evidence we ask for in good time; we cannot meet a deadline without it.

4. Fee and payment

The fee is £1,495 in total for the service described in clause 2. JMS SaaS Ltd is not registered for VAT, so no VAT is charged. The fee is payable in full before we begin substantive work, by card through a secure payment link or by bank transfer against an invoice. We start work when payment clears.

5. Cancellation and refunds

You may cancel at any time by emailing us. If you cancel before we have begun substantive work, we refund the fee in full. If you cancel after work has begun but before the application is submitted, we refund half the fee. Once the application has been submitted we cannot refund the fee, because the work is complete. If we conclude, after payment, that your business is unlikely to be eligible and you have not misdescribed your circumstances, we will tell you promptly and refund the fee in full.

These terms are for business customers. Where you contract as a consumer, nothing in these terms affects your statutory rights.

6. No guarantee

Eligibility for BICS and the amount of any exemption are decided by the Government, not by us. We do not guarantee that an application will be accepted, that any particular level of relief will be granted, or that relief will be received by any particular date. The scheme itself requires legislation, which the Government expects to be made by Autumn 2026 subject to parliamentary approval, and the published guidance is subject to that legislation coming into force. If the scheme is materially changed or does not proceed, and we have not yet submitted your application, we will refund the fee in full.

7. One application, no amendments

Under the scheme rules an application cannot be amended once submitted, and a business may make one application per legal entity in a year. We will tell you what we believe the application should contain, but you authorise its submission and it cannot be changed afterwards.

8. Communication

We work by email and online only. There are no telephone appointments. Notices under these terms are given by email to the addresses the parties use for the engagement.

9. Confidentiality and data

We keep your information confidential and use it only to provide the service, except where we must disclose it by law. How we handle personal data is set out in our privacy policy.

10. Intellectual property

Checklists, templates and written materials we produce remain our property. You may use them for your own BICS application and your own records.

11. Liability

We provide the service with reasonable care and skill. We are not liable for loss caused by information you supplied that was inaccurate or incomplete, by a decision of the Government, or by a change to the scheme. Except for liability that cannot lawfully be limited, our total liability arising out of the service is limited to the fee you have paid. We are not liable for indirect or consequential loss, or for loss of profit, revenue or anticipated savings.

12. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

If anything here is unclear before you buy, email us and we will answer in writing.

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